Ameritex Movers, Inc

I don’t recommend this mover. I used them in November of 2022.

Rude office staff, incompetent workers, great sales team to sucker you into using them.

From my email to them:

“Today was a lot more stressful than it needed to be. The guys who came, two of them were very nice but it really felt like they slowed things down. One of the guys was moving so slowly and was on the phone and not communicating with us so we had to get another guy to work with us. I got so upset I almost asked the gentleman who was ignoring me in my own home while packing my things to leave.

I feel like if you’re hiring people that don’t speak English (or are pretending to not speak English) how am I supposed to direct them on how to pack or unpack.

This whole experience was really frustrating and I feel ripped off

Your operations manager told me when they forgot some wardrobe boxes I specifically requested and that cost me more time in packing and unpacking that he could “get someone to me in 30 mins” (they took about 50 to deliver supplies for a later move to the truck) and I said it would be too late. He then told me he could get a helicopter to me in 5 minutes sarcastically. Literally why? So you guys bill me for more than I budgeted and give me poor service? Seriously? My clothes end up in trash bags? MyLouis Vuitton bags get crushed in a box? I am so mad!”

They sent me a claims link in a google doc that wouldn’t open and when I followed up for a new one they never responded.

Move size: 1 Bedroom Home Service cost: $550

Movers stole my daughters Nintendo Switch when they moved her last week.

We've called the company twice, both times they've denied the theft.

We are filing a police report today

I'm trying to give the company the chance to make things right

We want the Switch returned...no questions asked, just return it

Or refund the moving fees to cover the cost of a new Switch.

We have and will continue to leave negative reviews & tell everyone about our experience with this company.

According to the reviews, we are not the only ones the movers are stealing from.

Move size: Studio Service cost: $350

This review is well overdue since I moved 2 weeks ago, but better late than never. Ameritex Movers was amazing. The team was able to come to my place two hours earlier than expected and completed the job efficiently in 2 hours!

They did not complain even once, and when I attempted to help with the move they insisted that I don't worry about it. They had all of the additional packing supplies that I didn't have, and really made the entire moving process much more seamless than it generally can be.

I would definitely recommend Ameritex Movers for anyone's moving needs!

Service cost: $1570

DONT HIRE THIS COMAPNY, IF THEY BREAK THEY DONT PAY.

This company is such a scam when it comes to refunding you for broken items. Their movers ended up breaking my 65 inch curve Samsung tv, and offered me a measely $107 dollar check that I will not be depositing. They have a stamp on the check that says upon cashing the check I'm releasing them of any liability. Well truth of the matter is I'm not releasing them of anything. I'm disappointed I called this company and was assured that they had the equipment to move a tv and they ended up breaking my tv that cost me $1,300 and change in 2017 or 2018. The process to acquire this upsetting check was 2 MONTHS and some weeks. Save you your items for a different company and don't use ameritex they don't refund you correctly.

Move size: 1 Bedroom Home Service cost: $250

Rude, careless, unprofessional, shady, careless. Damaged my furniture, brought my couch through wet paint after they were warned verbally and signage posted throughout apartment complex. The moving company has lied and refuses to take responsibility. They forged my signature on a liability form claiming I agreed that my stuff was all damaged before. When I went in person yesterday management continued to be rude and not take responsibility.

They continue to make up excuses not to reimburse me for damages. Management refused to give me owners information until yesterday she finally gave me a email. I emailed owner and have yet to hear back from her. Management also admitted they denied my claim because I originally disputed it with my credit card. So isn't that blackmail? A company refused to take responsibility because the customer followed protocol and made a dispute. They also try putting blame on my apartment complex and moving company who moved me into my storage back in January. They said since I used a moving company to move into my storage they cannot take responsibility for damages.

I asked the manager Ali so if I did not use movers prior to hiring your company than you would have taken responsibility? How does that make sense even after I told her I had 4 witnesses in addition to the 3 movers that will confirm my stuff was indeed NOT damaged when moving into my storage. This company is shady and it cost me $655 not including all the damages. They tried to say my dresser was already broken before they moved it knowing it was wrapped in shrink wrap so how would they have been able to see that when we didn't even see the damage until after we took shrink wrap off? Why didn't 3 movers notify me and bring it to my attention before the move? They lie and continue to lie. Do NOT use this company.

Service cost: $655

We have moved stuff from our 2 bedroom apartment in San Antonio to Sugarland, these guys did a pretty good job in packing my furniture with blankets and the shrink wrap. They have done the job in less time than expected. Have seen them organizing the stuff in truck and they did it pretty well. Crew was friendly and did everything as per our request. I am definitely going with them again.

Their prices were pretty and it completed in less price than expected.

Move size: 2 Bedroom Home Service cost: $1288

Our moving team did a wonderful job prepping all of our stuff and getting it moved into our new house. I observed that each person was being as careful as possible to ensure no damage occurred to our belongings or to either house as we were moving out and then in. There were a few minor scuffs on walls but, with the size and amount of heavy furniture and small spaces in which to maneuver it, that was to be expected and the movers appeared to be harder on themselves about it. They were friendly, focused and really put in a great effort. I definitely would recommend them and if we ever move again I’ll be giving them a call.

Move size: 4 Bedroom Home Service cost: $637